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Kha88 Privacy Policy — Our Commitment to Protecting Your Data

Kha88 treats your personal information with the utmost care. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Table of Contents
1

What Information We Collect

We collect various types of information when you create an account on kha88 and while you use the platform. We are fully committed to transparency in this privacy policy — you have every right to know exactly what information is collected.

We collect two main types of information: what you provide directly, and what is automatically generated when you use the platform. See the table below for details.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email address, mobile number Account Registration & Communication
Financial Information Payment methods, transaction history Processing deposits and withdrawals
Device & Technical Information IP address, browser information, device model Security Verification & Fraud Prevention
Gaming Activity Game history, bet amounts, win and loss records Service improvement and responsible gaming monitoring
Cookies & Tracking Data Session cookies, preference settings, visit history Website functionality and personalization

Important: We never store your password or full card number. Payment details are sent directly to a secure payment gateway.

2

How Information Is Collected

Kha88 collects information in several ways. The most common is when you fill out a registration form or get in touch with support. Some information is also gathered automatically through technical means.

  • Information provided directly: Information you provide during registration, KYC verification, payments, and when contacting support
  • Automated Data: Information collected via cookies, log files, and tracking technologies while browsing the website
  • From Third Parties: Information received from identity verification services or payment processors, only when necessary
  • Gaming Activity: Every game session and betting activity on the platform is automatically recorded

Please note: If you log in to kha88 through a third-party account (such as social media), the privacy policy of that platform will also apply.

3

Purpose of Data Use

Kha88 uses your information only for specific, legitimate purposes. We never use your data for anything else without your consent. The key reasons we use your information are outlined below:

  • Account Management: To manage your registration, login, and profile
  • Payment Processing: To securely process deposits and withdrawals
  • Identity Verification (KYC): To verify age and identity in compliance with international regulations
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure
  • Service Improvement: To analyze data and improve your experience on the platform
  • Contact: To send important updates, bonus offers, and support messages
  • Responsible Gaming: To monitor gaming behavior and help prevent potential addiction
  • Legal Obligations: To provide required information to regulatory authorities

Marketing Communications: kha88 may send you promotional emails or SMS messages. You can opt out at any time through your account settings or by contacting us at support@kha88.com.

4

Data Sharing Policy

Kha88 never sells your personal information or shares it with third parties for advertising purposes. However, limited data sharing may occur in certain specific circumstances.

For all data sharing under this Privacy Policy, we follow a strict data minimisation principle — only the minimum necessary information is ever shared.

  • Payment Processor: Necessary information is sent to licensed payment gateways to process deposits and withdrawals
  • KYC Verification Service: Information may be shared with trusted third-party services for identity verification
  • Regulatory Authority: Data may be disclosed in response to lawful requests from licensing authorities or law enforcement agencies
  • Technology Partner: Service providers that support platform operations (all bound by strict confidentiality agreements)
  • Selling data to advertisers or data brokers — this is never done
  • Sharing data with unnecessary third parties without your consent is strictly prohibited
5

Cookie Policy

Kha88 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help the site remember your preferences and deliver a better experience.

Cookie Types Purpose Duration
Essential Cookies Login sessions, security tokens, cart information Deleted at end of session
Functional Cookies Language preference, theme settings, remember login Up to 30 days
Analytics Cookies Page visits, click patterns, session duration Up to 12 months
Marketing Cookies Showing relevant offers, retargeting Up to 90 days

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some features of kha88 from working properly.

Cookie Management: On your first visit to the site, you will be given the option to consent to cookies. You can also delete or block cookies at any time through your browser settings.

6

Data Retention & Security

Kha88 uses industry-leading technology to protect your data. Our servers operate to international security standards and undergo regular security audits.

Your data is not retained beyond what is necessary. Typically, even after an account is closed, data may be kept for up to 5 years for legal and regulatory compliance purposes.

  • 256-bit SSL Encryption: Bank-grade encryption is used for all data transmissions
  • Two-Factor Authentication (2FA): Option to add an extra layer of security to your account
  • Firewall Protection: Advanced firewall system active to prevent unauthorized access
  • Regular Security Audits: Regular penetration testing conducted by third-party experts
  • Restricted Access: Only authorized personnel can access your information

In the event of a data breach: In the event of a data breach, both the relevant authorities and affected members will be notified within 72 hours, and immediate steps will be taken to resolve the issue.

7

Your Rights

You have several important rights under kha88's Privacy Policy. To exercise any of these rights, contact us at support@kha88.com. We generally respond within 30 days.

Right to Access

You can request to view the information we hold about you.

Right to Correction

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain circumstances, you can request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to Object

You may object to marketing communications or certain types of data processing.

8

Children's Privacy

Kha88 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age is verified at registration, and confirmed through identity documents during the KYC process.

If we have reason to believe that any data belonging to a minor has been collected, that account will be immediately suspended and the data deleted.

For Parents: If you believe a minor in your household has opened an account on kha88, please contact us immediately at support@kha88.com.

9

Changes to the Privacy Policy

Kha88 may update this Privacy Policy as needed. Any significant changes will be announced on the website, and registered users may also be notified by email.

The date of each update will be shown at the top of the page under "Last Updated". Continuing to use the platform after any changes are made will be considered acceptance of the updated policy.

10

Contact Us

For any questions about our Privacy Policy, to exercise your rights, or to raise a concern, please get in touch. Our data protection team will respond as promptly as possible.

  • Email: support@kha88.com
  • Live Chat: bottom-right corner of the website
  • Response time: 7 days a week, 24 hours a day

What Sets kha88's Privacy Policy Apart

We don't just follow the rules — we treat the protection of your data as a genuine responsibility.

Full Encryption

Every transaction and personal detail you share is protected with 256-bit SSL encryption — the same level of security used by banks. Your data is safe with kha88.

No Data Selling

Kha88 never sells your information to third parties. Your data is used solely to provide our services — nothing else.

Restricted Access

Only authorized and trained staff can access your data. Every access is logged and regularly audited.

Your Control

You have full rights to view, correct, or delete your own information. A single email is all it takes to submit any request.

International Standards

Kha88 follows international data protection standards. Our Privacy Policy is reviewed regularly by qualified experts.

24/7 Support

For any privacy-related questions, our support team is available 24/7, seven days a week.

Privacy FAQ

Here are answers to the questions our members ask most.

No, kha88 never stores your full card number or CVV. Payment details are sent directly to a PCI-DSS certified payment gateway. Only transaction reference numbers and amounts are retained in our system.

Data for active accounts is retained for as long as the account remains open. After an account is closed, certain data may be kept for up to 5 years to meet legal and regulatory obligations. After that period, all data is securely deleted.

Yes, absolutely. Send an email to support@kha88.com and we will provide a copy of the data we hold about you within 30 days. This is your legal right, and we respect it.

Yes, we may send you emails or SMS about bonuses and offers. You can opt out at any time through your account settings, or simply email support@kha88.com with "Unsubscribe" in the subject line. Please note that important account-related messages will always be sent regardless.

Yes, in the event of a data breach, we will notify the relevant regulatory authorities within 72 hours. Affected members will receive a detailed email explaining what happened, what steps are being taken, and what you should do.
Safe Gaming

Enjoy gaming in a safe and transparent environment at kha88

You've read our privacy policy — now you know how safe your data is. Join kha88 today, just like millions of members across Bangladesh, and enjoy gaming in a trusted environment.

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